Our Policy on Cancellations and Failure to Attend

 

Short notice appointment cancellation, failed attendance or late arrival (of more than five minutes) disrupts service for other patients and our staff.

Due to our small business size and high demand for appointments at Watagan Dental the following Cancellation Policy applies:

  1. Cancellations with less than 24 hours’ notice incur a minimum of $75 per appointment fee.
  2. Late attendance to an appointment may have to be rescheduled and will result in a missed appointment fee.
  3. Any cancellation fee's placed on an account need to be paid before further appointments can be booked.

Watagan Dental reserve the right to request patients who continually cancel appointments at short notice, fail to attend, arrive late or are simply rude to source another service provider.

We exist to personally care for our patients and keeping to schedule is the only way we can continue to offer our quality service to all our patients.